5 star ‘Gold Trusted Merchant’ award from Feefo With up to 70% discounts on brochure prices and exclusive online deals, we guarantee you won’t find the same holiday elsewhere for less. Holiday Hypermarket search major tour operators to find you fantastic package holidays and All Inclusive holidays at the best prices. The best priced package holidays from major tour operators The company added: “We are pleased that a successful conclusion has been reached with the CMA in regards to the processing of refunds for our customers who have had their package holidays cancelled due to Covid-19.Abta-j8086 abta-k8641 abta-tui abta-v5126 abta add additional-passengers alert arrow atol baggage baw beach bed board boardbasis bus cached calendar camera car category catering chevron clock close contact-email contact-info deposit destination digicert email-alt email error extras-summary eye facebook fcp feefo filter first-choice flex flight flights-summary frown-solid full-availability gallery-alt gallery greenandfair-alt greenandfair heart-alt heart help hh_logo home hotel-summary hotel included info information instagram insurance laugh-solid linkedin location mastercard menu new-window nights offer passenger-detail passengers pencil phone pinterest plane-alt plane-takeoff plane play-alt play postal-address remove room-summary rooms rss search seatupgrades share shortlist-add shortlist shortlisted ski-rating-empty ski-rating-half ski-rating ski smile-solid star-fc star stopwatch suitcase tag tick-alt tick tool transfers travel-aware tripadvisor-empty tripadvisor-full twitter visa-verified voucher warning wheelchair wifi The travel sector has been one of the hardest hit during the pandemic and has faced the most scrutiny from the CMA, which wrote to more than 100 firms reminding them of their responsibility to process all refunds within 14 days by law for any cancellations.Ī spokesperson for Teletext Holidays said further details on the refund timescale and process will be published on its websites on Friday. Teletext will also have to provide the CMA with regular reports on the progress of its repayments.ĭedicated pages for refunds will be created on the company’s websites and those who received credit notes but not yet used them will also be offered the opportunity to receive a cash refund instead. “With international travel resuming and many people considering long-awaited trips abroad, all package holiday firms must give refunds within 14 days where these are due, and should also provide clear cancellation information so that no one else is unnecessarily put through this ordeal.”
#WHAY ARE TELETEXT HOLIDAYS LIKE FULL#
“As a result of our work, customers who have waited many months for their money back from Teletext Holidays and Alpharooms will now receive a full refund. Companies should be doing the right thing without the threat of court action.
The competition watchdog launched an investigation into Teletext Holidays in February over the missing £7 million and demanded the money was repaid.Īt the end of April the CMA informed parent company Truly Holdings that it was preparing to take them to court unless an undertaking was signed.Īndrea Coscelli, chief executive of the CMA, said: “There’s no excuse for travel firms to delay refunding customers what they are legally owed, even in these extraordinary times. It follows similar agreements made by LoveHolidays,, Virgin Holidays and Tui UK, after thousands of customers complained that the companies had failed to refund them for cancelled trips.
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